Q: What does the maintenance contract cover and what does it not cover?

A: the coverage you are looking for in a maintenance contract may vary from dealer to dealer. Some dealers may only cover Parts, labor, toners & supplies, but they will not include P.M. kits others will provide P.M. kits, they will also include PC and networking involved at a higher rate, you have to check your maintenance contract and see what they offer. Typically with our company, we provide all of the maintenance all of the parts supplies training and the PM's we do not cover acts of God such as lightning storms water damage and negligence.